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Cancellation & Refund Policy

Last updated: July 2026

This document is provided in Hebrew, the legally binding language for services in Israel.

ืžื“ื™ื ื™ื•ืช ื–ื• ื—ืœื” ืขืœ ืจื›ื™ืฉืช ืชื•ื›ื ื™ื•ืช ื•ืฉื™ืจื•ืชื™ื ื‘ืชืฉืœื•ื ื‘ืืชืจ, ื›ื›ืœ ืฉื™ื•ืฆืขื•, ื‘ื”ืชืื ืœื—ื•ืง ื”ื’ื ืช ื”ืฆืจื›ืŸ, ื”ืชืฉืžืดืโ€“1981 ื•ืœืชืงื ื•ืช ื”ื’ื ืช ื”ืฆืจื›ืŸ (ื‘ื™ื˜ื•ืœ ืขืกืงื”), ื”ืชืฉืขืดืโ€“2010.

1. ื–ื›ื•ืช ื‘ื™ื˜ื•ืœ

ื‘ื”ืชืื ืœื—ื•ืง, ืจืฉืื™ื ืืชื ืœื‘ื˜ืœ ืขืกืงื” ืœืจื›ื™ืฉืช ืฉื™ืจื•ืช ื‘ืชื•ืš 14 ื™ืžื™ื ืžื™ื•ื ื‘ื™ืฆื•ืข ื”ืขืกืงื” ืื• ืžื™ื•ื ืงื‘ืœืช ืžืกืžืš ื”ื’ื™ืœื•ื™, ืœืคื™ ื”ืžืื•ื—ืจ, ื•ื‘ืœื‘ื“ ืฉื”ื‘ื™ื˜ื•ืœ ื™ื™ืขืฉื” ืœืคื—ื•ืช ืฉื ื™ ื™ืžื™ื (ืฉืื™ื ื ื™ืžื™ ืžื ื•ื—ื”) ืœืคื ื™ ืžื•ืขื“ ืชื—ื™ืœืช ื”ืฉื™ืจื•ืช, ื›ื›ืœ ืฉืจืœื•ื•ื ื˜ื™.

2. ืขืกืงื” ืžืชืžืฉื›ืช (ืžื ื•ื™)

ืžื ื•ื™ ื”ื•ื "ืขืกืงื” ืžืชืžืฉื›ืช" ื”ื ื™ืชื ืช ืœื‘ื™ื˜ื•ืœ ื‘ื›ืœ ืขืช. ื”ื‘ื™ื˜ื•ืœ ื™ื™ื›ื ืก ืœืชื•ืงืฃ ื‘ื”ืชืื ืœื”ื•ืจืื•ืช ื”ื“ื™ืŸ, ื•ืœื ืชื—ื•ื™ื‘ื• ื‘ื’ื™ืŸ ืชืงื•ืคื•ืช ืฉืœืื—ืจ ืžื•ืขื“ ื”ื‘ื™ื˜ื•ืœ.

3. ืื•ืคืŸ ื”ื‘ื™ื˜ื•ืœ

ื ื™ืชืŸ ืœื‘ื˜ืœ ื‘ืืžืฆืขื•ืช ืคื ื™ื™ื” ืœื›ืชื•ื‘ืช ื“ื•ืืดืœ: [ื”ื–ื™ื ื• ื›ืชื•ื‘ืช ื“ื•ืืดืœ ืœื™ืฆื™ืจืช ืงืฉืจ], ืื• ื“ืจืš ืื–ื•ืจ ื”ื—ืฉื‘ื•ืŸ ื”ืื™ืฉื™ (ื›ื›ืœ ืฉืงื™ื™ืžืช ืืคืฉืจื•ืช ื›ื–ื•).

4. ื”ื—ื–ืจื™ื

ื”ื—ื–ืจ ื›ืกืคื™, ื›ื›ืœ ืฉืžื’ื™ืข, ื™ื‘ื•ืฆืข ื‘ืืžืฆืขื™ ื”ืชืฉืœื•ื ื”ืžืงื•ืจื™ ื‘ืชื•ืš ืคืจืง ื”ื–ืžืŸ ื”ืงื‘ื•ืข ื‘ื—ื•ืง. ื™ื™ืชื›ืŸ ื ื™ื›ื•ื™ ื“ืžื™ ื‘ื™ื˜ื•ืœ ื›ืžื•ืชืจ ื‘ื“ื™ืŸ.

5. ื”ื‘ื”ืจื”

ื ื›ื•ืŸ ืœืžื•ืขื“ ื–ื” ื™ื™ืชื›ืŸ ืฉื”ืืชืจ ืื™ื ื• ืžืฆื™ืข ืจื›ื™ืฉื•ืช ื‘ืชืฉืœื•ื. ืขื ื”ืคืขืœืช ืชื•ื›ื ื™ื•ืช ื‘ืชืฉืœื•ื, ืžื“ื™ื ื™ื•ืช ื–ื• ืชืขื•ื“ื›ืŸ ื•ืชืคื•ืจื˜ ื‘ื”ืชืื.